Picture CONSTANTLY FREEZES but Audio is fine...

So for some reason when I’m connected to my Home Network using Spectrum Cable App on my Google Nexus 10 Tablet THE PICTURE CONSTANTLY FREEZES WHILE WATCHING LIVE TV, sometimes the audio does too but for the most part it doesn’t, causing me to have to go to home screen then reopen app EVERYTIME IT HAPPENS, BUT IT HAPPENS EVERY FEW MINUTES SOMETIMES making watching things ALMOST IMPOSSIBLE....... THE APP ALSO ALWAYS FREEZES WITHIN FIRST 2-3 MINUTES of EVERY On Demand Show, but I only need to close app and reopen ONCE WHEN On Demand...... THE MOST FRUSTRATING PART IS THAT ITS GOTTEN MUCH WORSE EVER SINCE SPECTRUM TOOK OVER, IRONICALLY THOUGH THE APP WORKED FLAWLESSLY ON iOS, that is until SPECTRUM TOOK OVER, now iOS has issues too but are almost nonexistent so IT SHOULD WORK THE SAME ON BOTH SYSTEMS but I guess THATS JUST TOO MUCH TO ASK FOR!?
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Expert

Re: Picture CONSTANTLY FREEZES but Audio is fine...

Post the modems signal level and error log pages.