Wife to be hospitalized for a month, and cannot get Spectrum app to run on wi-fi while at UNC Chapel Hill, using their wifi. Uses Tablet; weak eyes cannot see TV on wall.
DGE-1001 error persists.
No trouble with same tablet back home.
Is this failing by design or what?
This is by design. The full lineup on the Spectrum TV app only runs while you are connected to your home network.
Many individual network apps allow you to use your existing Spectrum username and password to access their content while away from your home network.
We should explain that this has recently become a standard contract requirement of the video content providers to all cable systems. They want to ensure that you are paying them to watch their programming, not using a Spectrum access code loaned by a family member or friend. Cross-checking your video feed against your Spectrum IP address lets them know they've got part of your monthly subscription payment.