Not applicable

Beelink gt1 ultimate

Hi spectrum team,

 

I just signed up for your service and am trying to use the spectrum app on my Android TV box.  It shows error DFE-109 and that spectrum tvisnt supported on rooted devices.  Given that I bought this device and didn't root anything.  What's the deal and how do I fix it?

2 REPLIES
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Re: Beelink gt1 ultimate

Those devices are not supported, and if you bought it on Amazon / eBay, it probably came with root. Even without root access, the Spectrum TV will not run. I went through the same issue, your best bet is to return it and purchase a Roku device. 

Helper

Re: Beelink gt1 ultimate

Android mobile devices are supported, not Android boxes or Android TV.