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xbox one xcf-1300 error

My xbox one spectrum app stopped working last night, I receive an XCF-1300 error. I have tried:

- uninstalling and reinstalling

- removing my xbox account, uninstalling the app, hard reset on xbox, adding account, reinstalling

- my account payments are up to date

 

Now, I tried to log in to watch on my computer and when I enter my account info it says sorry, we cant do this right now try again later.

 

what is going on?

2 REPLIES

Re: xbox one xcf-1300 error

Sorry, that is xcf-1003 error, not 1300.

Community Manager

Re: xbox one xcf-1300 error

@jpcarlson05

 

We encourage you to contact support directly for further assistance.

 

Please contact us at: 

 
Spectrum-Social Media Customer Care