low quality picture

when i'm done using the app (xbox1) ... after a day when i relaunch the app the picture quality is very bad (480P) bad....the only workaround to get back the picture qulity (HD) is to delete the app and then reinstal it...its getting anoyying...

Community Manager

Re: low quality picture



I apologize for any service issues.  We encourage you to contact support directly for further assistance.


Please contact us at: 

Twitter: @Ask_Spectrum
Facebook: https://www.facebook.com/Spectrum


James M. 
Spectrum-Social Media Customer Care