Newcomer

Unable to watch amazon prime videos

I am unable to watch amazon prime videos using spectrum internet. I was told by amazon that i have a vpn connected to my internet service. I never before today even heard of a vpn. I need to watch my prime videos but cant using my spectrum internet service. Please help
1 REPLY
Helper

Re: Unable to watch amazon prime videos

I assume you are connected to your home network that is supplied by Spectrum Internet?

What devices are you using?

What modem and router do you use?

How are the devices connected? (wifi or ethernet)