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Newcomer

Spectrum wont let me turn my cable box in even though I don't use it.

I tried turning my cable box in and the lady told me Spectrum requires a cable box be on the account even if I'm using the app. That is a ridiculous policy to pay $10/month even though they provide a service that doesn't require a cable box. Is this true or is she giving me the run-around?
1 REPLY
Spectrum Employee

Re: Spectrum wont let me turn my cable box in even though I don't use it.

The system isn't setup for boxless tv services just yet. But you can swap the stb for a cable card that can save a few dollars a month. Just don't lose the card.