Spectrum tv app on Samsung tv

I have two new Samsung TV's using Spectrum TV app over wifi. They work fine except for watching channel 9 ABC. Watching for a few seconds or minutes and it hangs and crashes.

Deleted and reloaded the app, reset Smart Hub, no fix. Samsung thinks it's Spectrum/Spectrum thinks it's Samsung...after all they wrote the app. Any suggestions.

3 REPLIES
Proven Sharer

Re: Spectrum tv app on Samsung tv

Do you have the option to hard wire the tv using ethernet to rule out any wifi issues?

Re: Spectrum tv app on Samsung tv

Thank you, but the goal was to give up set top boxes and use wifi. I believe the app was intended to be used over wifi.

 

Thanks

Proven Sharer

Re: Spectrum tv app on Samsung tv

I'm not talking about set top boxes, I'm just trying to rule out that the problem is the app itself and not a wifi issue on your end.  Good luck.