Rdr
Newcomer

Spectrum tv app on Samsung tv problems

The app on our Samsung tv keeps restarting. The app seems stable on our Roku... will the app be fixed on the Samsung anytime soon?
4 REPLIES
Lead Moderator

Re: Spectrum tv app on Samsung tv problems

Good afternoon!

 

What happens when it restarts? Does the App completely close out and return you to having to select the app you want to use or does it log you out? Can you tell us a bit about what is happening. Are you having issues with the speeds on your network? Is the TV set hardwired or wireless on your Internet connection? Are you having other connection issues with the TV set?

 

Regards,
Julia R.
Spectrum-Social Media Customer Care
Lead Moderator-Community Forums

Newcomer

Re: Spectrum tv app on Samsung tv problems

I’m having the same issues. 

Turn tv off & it logs me off app

settings are to wireless signal

just frustrated I have to log back in each time. 

No other speed issues or connection issues 

Is there a way to remember the login name & password on this tv?

 

Newcomer

Re: Spectrum tv app on Samsung tv problems

 I have the same problem as reported by the "newcomer'.

Is there a solution?  

I have Samsurng Smart TV's

Wireless internet off the Spectrum internet service.  

Every once in awhile I don't have to re-sign in with password etcc. But MOST times, I have to.

HELP!

Newcomer

Re: Spectrum tv app on Samsung tv problems

This happens to me too. Using all new spectrum wifiband cable equipment too. Samsung TV new too and has all software updated.