Lead Moderator

Re: Spectrum app NOT working on Samsung Smart TV and Roku

@Goforthegusto This does not seem to be the same issue as the Smart Tv issue.

 

If you are having trouble streaming to multiple websites that would indicate

a connectivity issue. You may want to start a thread in our connectivity 

section. You can find a link for what to post to help in diagnosis on the post

just before this one. 

 

Regards,
Julia R.
Spectrum-Social Media Customer Care
Lead Moderator-Community Forums

 

Not applicable

Re: Spectrum app NOT working on Samsung Smart TV and Roku

I'm in the same situation - every morning the spectrum app is out. I called a few days ago, and the cs agent said it was on their end. Please fix this! The reason I have the app at all is to watch NY1 in the mornings; kind of defeats the purpose. And, it should work. Netflix and Amazon prime do. Please get it together Spectrum.

Newcomer

Re: Spectrum app NOT working on Samsung Smart TV and Roku

I also have this problem on my Roku 3. I signed up for TV Choice a few months ago to get a few additional channels without paying for a cable box and many stations I had no interest in watching. Nothing but problems since then with the app frequently failing to load or freezing while watching a program. I do not have this problem with any other streaming app and my Roku 3 is hard wired to my network so I am effectively getting 50 megabits per second download speeds. This seems to be a major problem on the Spectrum end of things.