Newcomer

Spectrum TV app buffering

I have a Samsung Smart TV and the Spectrum app loaded. I use Spectrum wifi and have 100mbps speed. Amazon video and Netflix show perfectly but Spectrum keeps buffering and the quality of the picture is often poor. This makes viewing TV frustrating. Is there a fix for this? I have tried rebooting, resetting, standing on my head, etc.

1 REPLY
Community Manager

Re: Spectrum TV app buffering

@DennisG

 

Buffering is typically a signal issue with the WiFi connection.  For assistance with troubleshooting, we encourage you to contact our Social Media Customer Care team:

 

Twitter: @Ask_Spectrum
Facebook: https://www.facebook.com/Spectrum

 

 

Spectrum-Social Media Customer Care