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Spectrum App on Samsung TV

Help Please

I have had a Samsung UN55JS7000  TV (It is on the compatibility list) for about a year.  I use the Spectrum App  and formerly the TWC app.  All worked fine till last fall when I started to receive an error on several channels.  The Error notes the Program Unavailable and to try again later....please call us a 844-762-1297.

 

I waited for the new Spectrum app to be available hoping the new app would fix the problem. I do not watch that much TV but it is NCAA tournament time and I would like all my channels on my plan.  After numerous hours on the phone and a technician on site, there is still no resolution.   And yes, the software is up to date on the TV and the app has been deleted and restored several times.

 

Any suggestions?

 

 

1 REPLY
Expert

Re: Spectrum App on Samsung TV

Use a cable box...

Samsung is horrible with AP upgrades...