Highlighted
Newcomer

Can the TWC TV App be downloaded onto ANY Smart TV with wifi capabilities?

Getting ready to buy a Smart TV, could save hundreds of $$$ if I don't have to buy Samsung.  Tried a few months ago to download TWC TV onto another brand, found the app but couldn't complete the download.  Gave up after 2 hours.

17 REPLIES
Spectrum Employee

Re: Can the TWC TV App be downloaded onto ANY Smart TV with wifi capabilities?

[ Edited ]

If $$$ is the issue, don't buy a Smart TV. You are better off buying a regular TV and getting a Streaming device like a Roku (I love mine) or Fire Stick or Chromecast or whatever your preference is. They usually have more capabilities than Smart TV's with options like TWC TV, HBO Go, Showtime Anytime, Starz Play, Google Play etc.

 

http://www.amazon.com/Roku-3500R-Streaming-Stick-HDMI/dp/B00INNP5VU

http://www.amazon.com/Amazon-W87CUN-Fire-TV-Stick/dp/B00GDQ0RMG/ref=sr_1_2?s=electronics&ie=UTF8&qid...

https://www.google.com/intl/en_us/chromecast/tv/#?discover

http://www.apple.com/shop/buy-tv/apple-tv


I am a Spectrum employee but my posts are my own thoughts and opinions
Expert

Re: Can the TWC TV App be downloaded onto ANY Smart TV with wifi capabilities?

Please, don't count on a wireless connection, run ethernet!

Amazon fire here works fine on a 15/1 connection

 

Spectrum Employee

Re: Can the TWC TV App be downloaded onto ANY Smart TV with wifi capabilities?

The following is my personal opinion.

 

I agree with the two posters above. Don't get a TV based on solely the"smart" TV portion of it. The technology changes so fast and you don't want to get stuck with something you can't change/upgrade, etc. Devices like Roku's, Chromecast, AppleTV are evolving so fast with new features all the time and much cheaper to upgrade.


I am a TWC employee and my postings on this site are my own and don’t necessarily represent TWC’s strategies or opinions.
I am posting of my own volition; not on the clock nor being paid to share this post

Established Sharer

Re: Can the TWC TV App be downloaded onto ANY Smart TV with wifi capabilities?


LJJones wrote:

Getting ready to buy a Smart TV, could save hundreds of $$$ if I don't have to buy Samsung.  Tried a few months ago to download TWC TV onto another brand, found the app but couldn't complete the download.  Gave up after 2 hours.


--------

 

There is MORE to a smart TV than the apps.

 

I've had several non-smart HD TVs that could play MP3s and not much else, and only small flash drives.

 

I now have a Samsung Smart TV, that sees ALL of a 128 GB flash drive, and plays everything I've thrown at it (videowise) except for 1 file.  I get lots of BBC stuff off the net, as well as YouTube and other things, and I play MP3s thru the TV when I'm sleeping.

 

I COULD do Roku, Netflix, or any of a LOT of other stuff, if I wanted to, without  any add-ons.

 

 

 

Lead Moderator

Re: Can the TWC TV App be downloaded onto ANY Smart TV with wifi capabilities?

[ Edited ]

In regards to your Smart TV question.

 

Samsung is at this time the only Smart TV that is compatible

You can find a list of the compatible devices here

Samsung Compatible Devices

 

You can read more about compatible devices in general here:

TWCTV Supported Devices

 

Hope this helps.

 

Thank you for participating in the Forums.
Have a good rest of the day!


Regards,
Julia R.
TWC-Social Media Customer Care
Lead Moderator - TWC Community Forums

 

Rookie

Re: Can the TWC TV App be downloaded onto ANY Smart TV with wifi capabilities?

LOL Samsung is not Compatible !!!!! Try and get it to work and tell me that it is ????????

Rookie

Re: Can the TWC TV App be downloaded onto ANY Smart TV with wifi capabilities?

Julia,

If you really want to help your customers, please know the truth. Just purchased a brand new 2016 Samsung "KU" 4K Smart TV (based on the misleading information reported here) and there is NO WAY to run your TWCTV app.

 

This means "no way" to watch cable channels using Samsung smart TV. I have let your customer support know. I have sent them links to the misinformation posted on your site in the FAQs. And I am posting in this forum in the hope it will save a duped customer from making the same mistake. Please update your app for 2016 Samsung TVs.

 

Also, if you can find last years model it may work (JU**** series).

Newcomer

Re: Can the TWC TV App be downloaded onto ANY Smart TV with wifi capabilities?

The app works on my Samsung J model TV but not on the new K model.  This is supported by samsung info and this site where a list of compatible devices only show J models.

 

Incidentally the wireless tv works beautifully, interface is simple and the install with just a plug in the wall behind the tv we hung on a wall in the kitchen is fantastic.  Hoping TWC expand app to include other models of samsung and other smart tv's.

 

Rookie

Re: Can the TWC TV App be downloaded onto ANY Smart TV with wifi capabilities?

We bought a brand new 70 inch Samsung smart tv because the TWC  technician that came to our home toldus any Samsung smart tv would be able to access the app.

Needed this because he said he was not able to run a cable outlet to an inside wall. 

If we would have known we would have bought a different model.

To much trouble returning a tv of that size. Wish TWC would train their staff better.

We were also told by sales at TWC when I called to set up the installation of the outlet that it could be an inside wall and they could run it through the attic.  Again, no he could nkt do that.

Don't know who to believe anymore. 

I think its time to look into Dish Network or some others. Sad because we have been with TWC. For over 25 years.