Observer

phone2go not receiving calls

Hi,

It looks like something changed in the new phone2go version. I'm on android 7.1.2 phone2go version 1.3.1 build 30.

The app is running but not getting incoming calls. On the system notification bar it says phone2go connected.

In the app menu (above contacts) it has my name, previous versions had a green dot on the icon. pressing my name gets me to "my profile" where I can only edit my profile. In previous versions I could set the app as available but that is gone.

 

4 REPLIES
Community Manager

Re: phone2go not receiving calls

[ Edited ]

@tmavroidis

 

Sorry for the issues you are having with the app.  Typically, deleting and reinstalling the app will resolve most issues.  If it does not, please let us know.  

 

James

Observer

Re: phone2go not receiving calls

nope

Moderator

Re: phone2go not receiving calls

@tmavroidis

 

Please private message the address for the location that is serviced and the user name you are using to log in to the app to us at THIS LINK so we may further investigate.

 

Regards,
Jeremiah S.
Spectrum-Social Media Customer Care
Moderator - Spectrum Community Forums

Check out the community guidelines here
Observer

Re: phone2go not receiving calls

I use the same user name to post here. You don't need my address. There are many similar reports in the google play reviews. Nobody checks them?