Newcomer

My TWC - Real-time Home Phone Notifications

I used to get real-time notifications of my home phone calls on My TWC app; however, sometime in late September this stopped. I have tried customer support. They were checking with the app design team. Never got back to me. I have uninstalled and reinstalled the app several times now to no avail. Does it have anything to do with Spectrum converting all TWC accounts? Does it have to do with updated OS on my iPhone7? A combination of factors? Is there a way to get this feature back? I really miss it. I am at a loss...

1 REPLY
Spectator

Re: My TWC - Real-time Home Phone Notifications

I am guessing Charter Communications removed that feature since it has not worked for me in a long time.