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My TWC App - no functionality to download or print available statements

My TWC App - When the Instructions on the screen "Select and Download statements" and UI doesn't provide/have the ability/ functionality to download the PDF statement and then subsequently able to print the statement, I must ask:
"What is the Point?"
I hope you'll fix this oversight in your application functionality.
1 REPLY
Community Manager

Re: My TWC App - no functionality to download or print available statements

[ Edited ]

@Sloanjk

 

I can pass along your feedback to the product team.  The current function is intended to view the statement.  One workaround could be to take a screen shot of the statement and send it in a email, text the copy, or save it for future reference.  To print a copy of the full statement, you can log into your My Account, where the current month and previous five months are available to be printed.  Please let us know  if have questions or need assistance.  

 

James M.
Spectrum Social Media Customer Care
Forums Community Manager