02-04-2017 10:53 AM
I have gone through a lot of forum topics and talked to customer agent specialist. But still no one in TWC/Spectrum clearly mentions about this missing feature in Phone2Go app.
I want to use Phone2Go app to make International outgoing calls. But I dont want Phone2Go app to use my cellular data but instead use my cellular minutes. Is such a feature available in the Phone2Go App ?
I have a limited cellular data but unlimited minutes. Hence such a feature will help me to use my minutes instead of data plan.
Vonage app on the other hand has such a feature.
Why can't Phone2Go team provide such a feature ?
02-04-2017 12:59 PM
You must be connected to the internet in order to utilize the Phone 2 go application. As long as your mobile device is Wifi compatible, you can connect to a wireless network which will not utilize your mobile data or mobile phone minutes.
TWC Community Forum Moderator
02-10-2017 07:41 AM
Thanks for the reply Melissa.
But as you must be knowing WiFi is not available while travelling around.
Do you know if Spectrum/TWC has any plans to work with the Telecom industry to get the feature I have requested ? Is there some place where I can channel my request properly?
The competitors of TWC have the feature so it would be nice for Spectrum/TWC to start providing the same.
02-10-2017 12:06 PM
Thanks for the feedback, we will be sure to pass it along to our product team for future consideration.
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Community Forums Moderator