Contributor

tridentity.timewarnercable.com certificate expired on Sept. 1 at 7:59PM

trying to hop on to pay the bill... and got hit with this warning:

 

tridentity.timewarnercable.com uses an invalid security certificate. The certificate expired on September 1, 2017 at 7:59 PM. The current time is September 1, 2017 at 8:52 PM. Error code: SEC_ERROR_EXPIRED_CERTIFICATE

 

Got around it with a temporarty exemption.... but needs to get updated ASAP... that whole first of the month ting and all.

2 REPLIES
Newcomer

Re: tridentity.timewarnercable.com certificate expired on Sept. 1 at 7:59PM

I'm assuming that it has to do with the big data breach at TWC that hit the news today.  I tried to pay my bill online also and got a message such as yours.  I tried to use the Spectrum TV App and couldn't because it won't let me sign in to my account.  The website has a huge warning on its address.  I am going to call tomorrow and see why I can't get on the app, at least.

Moderator

Re: tridentity.timewarnercable.com certificate expired on Sept. 1 at 7:59PM

Hello @RAIST5150

 

We are aware of the certificate issue on the Spectrum.net & Spectrum.com websites.

 

Our engineers are working to resolve as soon as possible.

 

Thank you for your participation in the Forums!

Regards,
Jeremiah S.
Spectrum-Social Media Customer Care
Moderator - Spectrum Community Forums