Newcomer

login loop

spectrum/twc/charter/whateverthehell login is broken.

 

TWC redirects to spectrum.net which when you login properly will redirect to TWC which redirects back to spectrum login page.

 

This seems to be a VERY common problem, has enyone found a solution?

 

I can make new usernames that are view only and they work, but the HOH name that I've had through all of TWC's name changes gets stuck in the login loop, and its inposible to make a new HOH name.

1 REPLY
Lead Moderator

Re: login loop

When we see a loop of this page it is normally due to logging in with a username and password that is associated with a former account. If that is not the case we would need to research the problem. We encourage you to contact us directly for assistance.

 

Our Social Media Customer Care team can be reached at 

 

Twitter: @Ask_Spectrum
Facebook: https://www.facebook.com/Spectrum


Regards,
Julia R.
Spectrum-Social Media Customer Care
Lead Moderator-Community Forums