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Newcomer

can not sign in my spectrum account on 6/20/17

The sign in button does not respond when click.

post to see if other people have the same problem. 

6 REPLIES
Newcomer

Re: can not sign in my spectrum account on 6/20/17

I'm having the same problem!!! The sign on button isn't working

 

Newcomer

Re: can not sign in my spectrum account on 6/20/17

[ Edited ]

Same problem Smiley Mad

 

So I had to log in here to be able to post.. and when I did, it logged me in to the site to be able to pay my bill.  Looks like the .net is not working but the .com is.  

N/A

Re: can not sign in my spectrum account on 6/20/17

Ditto, same problem at Spectrum.neg
Spectrum Employee

Re: can not sign in my spectrum account on 6/20/17

Hello Everyone, There is a known issue currently with Spectrum's My Services account page and engineers are engaged. Currently there is no ETD and this is effecting both My Services Bill Pay, and Spectrum TV apps. I'm sorry to be the bearer of bad news here, however I've confirmed this as of 45 minutes ago that the issue is still persisting.

I post on my off hours, away from work and any statements made are my opinions, and do not necessarily reflect the views and beliefs of Spectrum Communications.

Newcomer

Re: can not sign in my spectrum account on 6/20/17

Four weeks, and this is still a problem?!?  Not a good sign.

Lead Moderator

Re: can not sign in my spectrum account on 6/20/17

@BriPet this is not currently an issue. If you are having difficulty logging into 

My Account please contact Spectrum directly for assistance with this.

 

Twitter: @Ask_Spectrum (Please DM when sending account specific information)
Facebook: https://www.facebook.com/Spectrum  (Please PM when sending account specific information)

 

Thank you for participating in the Forums.
Have a good rest of the day!

 

Regards,
Julia R.
Spectrum-Social Media Customer Care
Lead Moderator-Community Forums