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Using twc email in Outlook 2013 - Unable to load sent emails

Hi support, 

 

I just got a new computer and I currently have my email setup in Outlook 2013 with alias @nyc.rr.com. Emails in my Inbox loads fine but never loads for IMAP or POP. How can I get this to work? It was working before on my old computer just fine. 

 

Thanks,

 

Steven

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Re: Using twc email in Outlook 2013 - Unable to load sent emails


scollado wrote:

Hi support, 

 

I just got a new computer and I currently have my email setup in Outlook 2013 with alias @nyc.rr.com. Emails in my Inbox loads fine but never loads for IMAP or POP. How can I get this to work? It was working before on my old computer just fine. 

 

Thanks,

 

Steven


If you still have your old computer, boot it up and look up the Outlook Server Settings, making sure the correct servers, ports, protocls, and security setting are used (for your new setup - they may differ from a defauilt IMAP/POP3 Outlook setup).