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Rookie

Recurring payment

I just signed up for recurring payment. My bill is due in 3 days will I need to make a one time payment for this bill or will it process as a recurring payment?
2 REPLIES
Lead Moderator

Re: Recurring payment

Yes, you will need to make the currently due payment manually.

 

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Rookie

Re: Recurring payment

sadly this was incorrect information. I paid my bill manually on the day it was due and that evening an auto pay was taken out. This caused me to be overdrawn on my bank account not to mention having to convince my husband to keep twc and not go with another service. Please confirm your information before you give advice, if you don't know the answer tell people to call customer service.