Newcomer

Oceanic Timewarner Old Payment Option

After adding a new card to use for paying bills, I realized that the Oceanic Timewarner website doesn't allow you to remove an old payment method. What gives?

1 REPLY
Lead Moderator

Re: Oceanic Timewarner Old Payment Option

The previous 3 payment methods will be held and available for you for future use.

 

If you prefer not to use the previous methods we would suggest you simply not select that

card or method of payment. 

 

If you would like to speak with our specialists about completely removing a previous method 

of payment from the account we would be happy to have this looked into. 

 

Please feel free to contact us directly by clicking this link. Please include verification of your account number

and the service address.

 

Regards,
Julia R.
TWC-Social Media Customer Care
Moderator - TWC Community Forums