Newcomer

My account redirects to logging out immediately!!!

Trying to log into my account. Enter my information then it redirects me to automatically logging out.
Tried on 3 different devices and the app. I'm annoyed. I cant log in!!! It will also redirect me as soon as i click the log in button to the "forgot password" screen!!!! Talk about software gore!!!
2 REPLIES
Lead Moderator

Re: My account redirects to logging out immediately!!!

Good morning.

 

I would encourage you to contact us directly for assistance with this. 

 

Have you recently moved? Have you recently re-connected a former account?

Has your account number changed?

 

If any of those are the case you would need to re-register for the account for 

access to the new account. The old account information would not be available.

 

Please feel free to DM us at Forums_Help

 

Regards,
Julia R.
Spectrum-Social Media Customer Care
Lead Moderator-Community Forums

 

Newcomer

Re: My account redirects to logging out immediately!!!

SAME,

 

TWC (Edited ) their site bad.