I live in the Kenosha, WI area, and my Internet is currently out. I've already talked with a tech and he says I'm being impacted by:
Unplanned Outage (16/3I128)CDST
That's fine and all, but this outage is not being showed in the "My Account" troubleshooting screen. He says it's been known of for 6 hours, there's no reason for it to not be visible there. The troubleshooting page is useless if it can't even show a 6-hour-old outage, please work on making this system more effective.
Thank you for participating in the Forums. It is accurate to say our My Account page and MyTWC app do not
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