07-16-2017 08:53 PM - edited 07-16-2017 09:19 PM
07-17-2017 06:59 AM
I apologize, we are unable to assist with this type of billing issue in this department. You would need to have the account holder contact us at 1-800-892-4357 or visit a local store for assistance.
Spectrum Social Media Customer Care
Forums Community Manager