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Spectator

Equipment Management and Usage Tracking

I have two Modems in my house. A customer owend Netgear Cable/Wifi modem and a Arris MTA for phone. When I sign into my account and go to the usage tracker tool it shows my phone modem and not my Netgear. It did show, in the past, my own cable modem however,as of last September it's been showing the phone modem. What gives?

 

1 REPLY
Community Manager

Re: Equipment Management and Usage Tracking

@ncblue47

 

 

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