Newcomer

Can't pay bill online!

Hello I am unable to pay my online bill.  

After I accept the agreement for a one-time payment I get 

 

Server Error

Unspecified error
Error Code: PAYMENT_FORM Reference ID:
 
I'm assuming the reference ID is private.  Anyways, any suggestions?  
2 REPLIES
Established Sharer

Re: Can't pay bill online!

By chance is any portion of your bill past due?

Community Manager

Re: Can't pay bill online!

@Seran5834

 

We encourage you to contact support directly for further assistance.

 

Please contact us at: 

 

James M. 
Spectrum-Social Media Customer Care