Rookie

Can't log into my account. Getting the following error; Unknown error in the applicatio

Unknown error in the application.

Error Code: EXCPTNReference ID: FZ2XT-XBBTN-T6S62-WT7CH-99N8X
2 REPLIES
Lead Moderator

Re: Can't log into my account. Getting the following error; Unknown error in the applic

Good afternoon!

 

Our apologies, we are currently experiencing an issue that is preventing login.

 

We are working to correct this as quickly as possible. 

 

Regards,
Julia R.
Spectrum-Social Media Customer Care
Lead Moderator-Community Forums

Newcomer

Re: Can't log into my account. Getting the following error; Unknown error in the applic

Thank you for your response I was also getting the same experience when attempting to login to My Account Home/Time Warner - 

Unable to retrieve account information.

Error Code: NO_ACCOUNTReference ID: FKS94-J9HUP-KDMTF-7X94E-8LUFE