Highlighted
Not applicable

Can't Pay My Bill

I am trying to pay my final bill after disconnecting my service.  I can't log in to my account; I just keep getting endlessly redirected back to the login screen with no error message.

1 REPLY
Lead Moderator

Re: Can't Pay My Bill

If you have disconnected your service you will no longer have the ability to access the 

website to pay your remaining balance.  

 

You can pay the bill through an agent on the phone or through the payment IVR.

If you prefer you can visit a store location or simply mail in the payment. 

 

Regards,
Julia R.
Spectrum-Social Media Customer Care
Lead Moderator-Community Forums