Rookie

Not getting Text messages when alarms are activated or deactivated

Iphone 5S is not receiveing text messages when a door opens or alarm sounds.

Is there a setting on the Iphone to make it work?/

1 REPLY
Moderator

Re: Not getting Text messages when alarms are activated or deactivated

Hello, you can setup/ customize your rules via the Intelligent Home Portal (I've attached a link). You can setup text message alerts by going to my rules -> add rule -> events. If you continue to have issues you can contact our Social Media team at twcable.help@twcable.com. 

 

https://intelligenthome.timewarnercable.com/sp/login.jsp