Highlighted
Newcomer

Do I need Time Warner Internet or can I use U-Verse?

I've been having repeated issues with both billing and service with TWC and am thinking about switching to U-Verse, but I don't want to cancel my IntelligentHome Security.  I've been told conflicting information from TWC and AT&T and was hoping someone could clear this up for me.

 

AT&T says that they have installed internet service for people with the IntelligentHome security system without issues or complaints, but TWC says that I have to have the TWC cable internet in order to use the IntelligentHome security.

2 REPLIES
Expert

Re: Do I need Time Warner Internet or can I use U-Verse?

ask AT&T exactly what it will cost.  Next problem is that TWC has the password and isn't going to give that up.

 

Lead Moderator

Re: Do I need Time Warner Internet or can I use U-Verse?

Currently, all IntelligentHome customers must have Internet service with Time Warner Cable.

 

Thank you for participating in the Forums.
Have a good rest of the day!


Regards,
Julia R
Social Media Customer Care