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Can I delete all the pictures and videos saved on my intelligent home account? I'm at the limit

I'm at the limit on my account for pictures and videos, over 4000. Is there a way to delete all of them at once? It's really a pain deleting them 50 at a time. There aren't any that I need to save.

2 REPLIES
Newcomer

Re: Can I delete all the pictures and videos saved on my intelligent home account? I'm at the limit

This needs to be fixed. There has to be a way to delete all pictures that have been taken.

Moderator

Re: Can I delete all the pictures and videos saved on my intelligent home account? I'm at the limit

Can you please click Link . Log in with your user name and password. Once logged in click on History, Click Saved Pictures and Videos. You can click Select All as shown below. IH.JPG

Once you have the event's selected you can click on Delete. It will ask you are you sure you want to delete X item(s), click Yes. 

 

I hope this helps. 

 

 

Regards,
Stephanie S.
Social Media Customer Care
Moderator - Community Forums