Rookie

TV5monde in Massachusetts

 

I have a subscription for TV5monde ($10 a month) and unfortunately the image quality is very poor.

TV5monde  says that they send TWC a HD feed.

Is there a possibility to have a better quality?

 

Thanks

5 REPLIES
Sharer

Re: TV5monde in Massachusetts

It depends on your market. Have you checked the channel lineup for your zip code on the TWC site to see if it is even offered in HD where you are?  Some markets only offer SD.

Lead Moderator

Re: TV5monde in Massachusetts

@christophe  Are you having quality issues with other stations? Have you always

had poor picture quality or is this a new issue? 

 

Regards,
Julia R.
^TWC-Social Media Customer Care
Moderator-Community Forums

 

Rookie

Re: TV5monde in Massachusetts

No problem at all with other channels

Rookie

Re: TV5monde in Massachusetts

always had poor quality with TV5monde


christophe wrote:

No problem at all with other channels


 

Lead Moderator

Re: TV5monde in Massachusetts

@christophe  If you will contact us directly with your account number 

we can look into this for you.

 

We can be reached at TWC_ForumsHelp

 

Regards,
Julia R.
^TWC-Social Media Customer Care
Moderator-Community Forums