N/A

Newest ep of The Americans is scrambled on Demand

I DVR'ed the most recent episode of the Americans on FX and the signal was scrambled, jumpy, and pixelated, so I deleted the recording and waiting a couple days for it to show up On Demand.  Unfortunately, it's the same way On Demand. 

5 REPLIES
Spectrum Employee

Re: Newest ep of The Americans is scrambled on Demand

You most likely have a signal issue. I find it highly unlikely that the broadcast and the OnDemand would both have the same issue. Pixilation and other similar issues are almost always a cable signal issue that needs to be corrected.


I am a Spectrum employee but my posts are my own thoughts and opinions
Expert

Re: Newest ep of The Americans is scrambled on Demand

Copy and paste the modems signal level and error log pages.. don't reset it, need some past history.

 

N/A

Re: Newest ep of The Americans is scrambled on Demand

Looked all over the menu and coudnlt figure out how to do that.

N/A

Re: Newest ep of The Americans is scrambled on Demand

Also, another FX show that was recorded tonight has the same issue.  Only this channel is having the issue.

Re: Newest ep of The Americans is scrambled on Demand

Recorded the season finale of The Americans last night and 1 minute in it freezes on the viewer discretion screen. I recorded it twice at two different time slots and they are both the same.