03-14-2017 05:31 PM
OK, what did TWC tell you when you called them?
copy and paste your signal level and errror log pages for a start, don't reset the modem, we need to see real history.
03-15-2017 10:09 AM
Unfortunately trying to figure out what your actual problem may be based on this is like your doctor trying to correctly diagnose your illness based on "It hurts" without any other info.