Spectrum-Social Media Customer Care
Lead Moderator-Community Forums
It's definitely my cable package.
It's definitely not your cable package. It's a signal issue. Somewhere along the way you have a loose connection, chewed or water logged coax, interference, etc.
Did all the above. Twice. Then called Spectrum. They had me reboot the DVR yet again. Still no MSNBC. Also I tried all the different channels that it comes in on. No luck. Not a happy customer right now.
I'm having the same issue, but my channels are grey with no sound and it is like that on Investigation Discovery, Spike, Syfy, and TruTv. I've done all of the steps mentioned above, and called support with no solution.
You and the other poster probably have line issues that likely needs a tech visit to resolve if none of the other steps resolved the problem. You have loose connections somewhere, bad splitters, rodent-chewed lines, water in the lines, etc.