Spectrum Employee

How to reset cable box...

Okay, so mostly everyone knows that when you reset a cable box, to unplug the power, but if that does not work, try unpluggin the power and the coax cable cord from the wall to the box, at the box. i have found that if you do this little extra step it will solve most video problems 95% of the time :-) it gives the cable box a more solid reboot. Hope that helps and happy watching, everyone! Smiley Happy

2 REPLIES
Expert

Re: How to reset cable box...

removing the coax is redundant and actually creates more issues if done when the box is powered up and trying to reload...

Make sure all connectors in the house are a tad more than finger tight.

 

Spectrum Employee

Re: How to reset cable box...

you unplug the coax after you unplug power, then plug coax in first then power back, beleive it or not it does help Smiley Happy