11-21-2016 11:12 AM
Okay, so mostly everyone knows that when you reset a cable box, to unplug the power, but if that does not work, try unpluggin the power and the coax cable cord from the wall to the box, at the box. i have found that if you do this little extra step it will solve most video problems 95% of the time :-) it gives the cable box a more solid reboot. Hope that helps and happy watching, everyone!
Solved! Go to Solution.
11-21-2016 12:15 PM
removing the coax is redundant and actually creates more issues if done when the box is powered up and trying to reload...
Make sure all connectors in the house are a tad more than finger tight.