Rookie

Phone2Go Notification

Yesterday, both my wife & I got Notifications on our iPhones iOS 9.3.5 that our "Phone 2Go was in a Grace Period & would be deactivated in 22 days". What is this all about?

1 REPLY
Spectrum Employee

Re: Phone2Go Notification

On Aug 2nd, the Phone 2 Go app was updated. The update is mandatory for all customers, and if your phone did not allow an automatic update of that app you will both need to install the update from the app store. Notificiations are being sent to devices that are active and giving users a grace period that delays the update from installing, in your case for 22 days. If the grace period expires you will be logged out of the app and will not e able to continue using it until the update is installed.

 

source : twc employee