09-21-2016 11:01 AM
Since last week I am not able to make international calls using the Phone2Go app. Whenever I try to make an international call, I select the contact and hit the call button but it simply doesn't do anything and goes back to contact screen.
What is wrong with this? Something is broken all the time with this App.
I never had any issue with Vonage extension app.
Please fix it.
09-29-2016 08:50 AM
I ask that you please direct message us at TWC_ForumsHelp with
some additional information.
1. Your account number
2. Your username
3. Please check to see what version of iOS 10 you are using, there have been several updates.
4. What version of the Phone 2 Go application you have installed.
When you try to login what message are you getting? Does it redirect you back into the login screen or something else is happening?
^TWC-Social Media Customer Care
10-30-2016 08:30 AM
12-02-2016 10:14 AM
I'm not sure "Don't send us any more issues" is a way to mark a ticket as Solved! This is still an open issue, correct? I'm going to look elsewhere, advise others to the same.
12-23-2016 04:31 PM
Phone2go app does not work when on another wireless network(comcast), the phone will not connect when a call is made to the UK , make the call no sound, no ring, no connection. Happens when in Florida or Baltimore, both comcast networks. Using the app on Iphones