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Web Browsers Supported by My Account


What browsers are supported with My Account?


To use My Account, you'll need one of the following supported web browsers:

  • My Account (
    • Internet Explorer 11.0 and higher
    • Firefox 40 and higher
    • Safari 8 and higher
    • Chrome 45 and higher (not supported for iOS devices – iPad, iPhone, etc.)

*Note: These browsers automatically update with the latest version.

**Note: If you are using IE11.0 or higher and encounter problems with the site not working properly it may be because Compatibility View is enabled.

To turn off Compatibility View:

  1. Open Internet Explorer.
  2. Tap or click Tools, and then tap or click Compatibility View Settings.
  3. Remove and/or from the list of websites, if included.
  4. Uncheck "Display all websites in Compatibility View" checkbox.
  5. Click or tap Close.

More here: Minimum Internet browser requirements


Internet browsers are software applications that enable users to display and interact with text, images, videos, music and other information on a website. Internet Explorer, Firefox, Safari and Chrome are popular Internet browsers that are supported for Time Warner Cable websites. Note: Even though all Internet browsers will get you to where you’re going, it’s important to remember that they don’t function the same way.




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