Newcomer

I can't log in to my account

It keeps redirecting. TWC redirects to spectrum.net which when you log in properly will redirect to TWC which redirects back to spectrum login page.

1 REPLY
Community Manager

Re: I can't log in to my account

@yuqinbs

 

Redirect loops usually occur when there has been a change in accounts or a change of address.  Accounts are associated with the physical address,  a new address will create a new account number and new logins will need to be created.

 

If the issue is not resolved, we encourage you to contact support directly for further assistance.

 

Please contact us at: