Can't pay bill online!

Hello I am unable to pay my online bill.  

After I accept the agreement for a one-time payment I get 


Server Error

Unspecified error
Error Code: PAYMENT_FORM Reference ID:
I'm assuming the reference ID is private.  Anyways, any suggestions?  

Re: Can't pay bill online!

By chance is any portion of your bill past due?

Community Manager

Re: Can't pay bill online!



We encourage you to contact support directly for further assistance.


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James M. 
Spectrum-Social Media Customer Care