Rookie

about the cameras

everytime when try to use the app for  

  • the intelligent homw portal app
  • : is never working pay all that money and you cant even use the app what kind of thing this that they need to fix this asap 
5 REPLIES
Moderator

Re: about the cameras

Most common cause is issues with home internet. Are you seeing problems with your internet, otherwise?


Tim K
Spectrum-Social Media Customer Care
Moderator-Community Forums
Newcomer

Re: about the cameras

After the technician left my home, the camera started showing in Black and white only. Is there a setting I need to change?
Expert

Re: about the cameras

if it's an outside camera andit's nightime, there's no light, it switches to b&w IR mode.  also, in that mode, black becomes white and white becomes black on a lot of clothes

 

Browser

Re: about the cameras

My camera rarely works! If I get it to work within an hour it is lost! Had techs come several times same problems after they leave! Cameras waste of money rev spectrum cannot make them work!
Moderator

Re: about the cameras

Please call 1-855-632-6060 for technical support. Our agents  are available 24/7 to assist with your service needs.