So, I have the Big Ten network in my package and can watch it on the televisions connected to a digital receiver.   However, the BTN channel does not appear on the Spectrum app and when I try to use the BTN2GO app it tells me I'm not authorized--after signing in to my Time Warner/Spectrum account.     I have not been able to find any information  to resolve this issue.   Is it a known problem?   Is there a solution?   Or should I just cut the cord and quit fighting with issues like this?

Community Manager

Re: btn2go



I apologize for any service issues.  We encourage you to contact support directly for further assistance.


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James M. 
Spectrum-Social Media Customer Care