05-07-2017 10:02 AM
It magically worked on Monday and I thought great they fixed it. The only recommendation they gave at the time was to reset the password. I had already done that so I assumed that resetting it and some time fixed it. This Sunday I went to watch STARZ. I watched the new episode of American Gods and after that I couldn't log in to any other app. I'm actually wondering if it's because of the STARZ app.
05-07-2017 11:00 PM
05-08-2017 02:01 PM
There is a known issue impacting the authentication for access to STARZ. Our engineers are working to resolve the issue as quickly as possible, however there is not an ETA. If you need additional assistance, then please contact us by direct private message at Forums_Help.
Spectrum Social Media Customer Care
Community Forums Moderator
05-10-2017 04:26 AM