Newcomer

Re: WatchESPN authorization error with Spectrum

I used to be able to stream WatchESPN events on my computer, a Mac laptop. Now when I try to, I am sent to the provider login page, where I login using the correct username and password, but then I am sent back to the main WatchESPN page.  If I click on an event again, I am sent back to the Spectrum login again.  Strangely, I can watch events on my Ipad with the app.  Are there any specifiv Java or Flash settings that should be used?  What gives?

Lead Moderator

Re: WatchESPN authorization error with Spectrum

@woundedpig  The Watch ESPN option is supported for online viewing.

 

We encourage you to contact direct support for assistance with this. 

 

Twitter: @Ask_Spectrum
Facebook: https://www.facebook.com/Spectrum

 

Please include:

1. Account number

2. Username

 

What browsers have you tried on your Laptop? Do you get the same result on 

each? 

 

From the Watch ESPN support site the requirements are: 

Mac

  • Processor Speed: 1.5 Ghz

  • Memory: 512 MB of RAM

  • Operating System: OS X 10.4+

  • Recommended Browsers: Safari 5.0+, Mozilla Firefox 22+, Chrome 28+

  • Flash Player: Adobe Flash Player 10.2 or above

  • Screen Resolution: 1024x768 or higher with 32-bit color

  • Recommended Connection Speed: 2 Mbps or greater

Does your laptop fall in these boundaries? 

 

Regards,
Julia R.
Spectrum-Social Media Customer Care
Lead Moderator-Community Forums