i have the Starz app for Roku and sign in with my TWC id and yes I subscribe to Starz with TWC and most of the movies are locked. Starz says this is Time Warners fault but Time warner doesn't know why? this is what I'm told so any ideas would help?
@Kevinb821 Starz is available through the TWCTV app On Demand and Live TV.
You may want to visit that and let us know if you see the same movies locked out.
Social Media Customer Care
Same with xbox one.. But why won't STARZ let us play the locked movies through these devices? The TWCTV app doesn't always cast so we'll to my TV.
I have the same thing going on with Starz and Epiz which were fine previously; I am logged in to the respective apps showing Time Warner/Spectrum on either XBox One, Roku or Nvidia Shield (Android) (We have all 3 here)
The message states we need to "upgrade our account" to view content.
I am able to see content on demand via Time Warner. Please look into this. As others have stated, most of my devices stream better using the apps. We only have the cable connected downstairs and uses the apps for content in other parts of the house via ethernet.
If you will please contact us directly HERE with your account number
and verification of your My Account username we can look into this
to get it resolved.
^TWC-Social Media Customer Care
Why is this thread marked "Solved"? No one posted a solution, but lots of people said they were having the same problem. I too am having this problem. Everything was fine until yesterday, 04/26/2017. Prior to that date, I could watch STARZ content via both the STARZ app on a streaming device (Roku) and the STARZ app on an iPad. But, starting yesterday, ALL content shown on those STARZ apps shows as being locked and if I select any content I am told that I need to upgrade my subscription. I can still watch STARZ content via my cable box and via the Spectrum app, but apparently TWC Spectrum is not passing my subscription information on to the STARZ to support their apps.
I have the exact same problem. WHY is this marked solved when it is NOT solved and it continues to happen? absoutely dire customer service