05-14-2017 06:53 PM - edited 05-14-2017 06:55 PM
05-14-2017 08:11 PM
Have you reset both your modem and the cable box/ DVR? If ones out of sync, the streaming won't work.
You also need to complain to Samsung about their awfull habit of sending out new firmware that's not backward compatable. This has happenned every spring for the past 5 or more years.
The new Samsungs DRM doesn't support TWC/ Spectrums video streams
05-15-2017 05:55 PM
mine stopped working two days ago. this was on both home streaming and on my mobile device (at&t). The mobile device worked briefly today... but then stopped. I cant find a FAQ.
05-16-2017 01:03 PM
Same issue here. Last night I even tried the Spectrum app on my phone and could get some channels but some wouldn't work. I've contacted support and both nights were told that their engineers are working on it and that it's a known issue. I asked for an ETA and they said that they had none. Mine's been down on my Roku since Friday. And just tried my phone app yesterday and it was spotty. I've tried rebooting my router, removing and re-adding the app to my Roku and nothing has helped. The one thing I noticed on my Roku is that it did a system up date on the Roku itself on 5-12 around the time that the app quit working. So it seems to me they need to update their app. And it's only been 4 days for me and think it's ridiculous that they haven't updated and fixed their app by now. I also can't believe that they don't have an ETA on it getting fixed. I'm paying for service that I'm not getting.
05-18-2017 03:51 AM
05-18-2017 09:35 PM